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Compensation and Benefits Coordinator
- Blantyre
- Contract (Full-Time)
- Closing Date: 22/08/2023
Job Description
POSITION IDENTIFICATION
Department: Core-HR (Compensation and Benefits Section)
Job Title: Compensation and Benefits Coordinator
Grade: ML2
Employee No/Job Code:
Title of Immediate Supervisor: Human Resources Manager
Location: MLW, Blantyre
B POSITION FUNCTION (PURPOSE): In summary, why does the job exist?
To be part of collective leadership team member within the department besides taking the lead and giving direction by evaluating, providing advice, and giving recommendations on MLW compensation and benefits policies to the Human Resources Manager. The position holder is the key MLW point of contact on compensation and benefits.
Responsibilities
KEY ACCOUNTABILITIES/RESPONSIBILITIES: The major duties and tasks of this job.
Section Leadership
- Adhering to established relevant HR policies including on Compensation and Benefits and demonstrating leadership in improving the pay and benefits management systems.
- Maintaining updated employee benefits records for use and reference when required and together with the Human Resources Manager keeping MLW staff body (Staff Representatives) well informed of emergent changes in HR pay and benefits policies.
- Producing relevant sectional reports which form part of the consolidated department report.
- Managing performance of the Compensation and Benefits Administrator and ensuring that the person is helped in developing their skills, competencies, and knowledge relevant to.
- Be a proactive member of the department leadership which comprises the three department sectional heads by contributing to strategies and ideas which must improve the department for the benefit of the programme.
Technical
- Undertaking the responsibility to manage the Human Resources Information System (currently using SAGE 300 people) including all aspects of payroll, general human resources management functions within the system (electronic leave applications) with the assistance of the Compensation and Benefits Administrator.
- Managing all contractual benefits (MASM, Pension, Group Life, Group Personal Accident, Workers Compensation.
- Ensuring timely preparation of payroll of all types of contracts and related payroll inputs for submission to the HR Manager for eventual checking processes and approvals.
- Assisting the HR Manager in conducting benefits surveys as when required as well as Cost of Living exercises.
- Referencing to existing relevant legal requirements and provisions competently to assist in providing expert knowledge to the HR Manager and other MLW stakeholders on matters to do with Compensation and Benefits when required to do so.
Compliance
- Ensuring legal compliance of all compensation and benefits policies and agreements that are in place or may be introduced (PAYE, Gratuity Fund, Workers Compensation, overtime, Group life, Pension).
- Developing and Maintaining section records systems which makes retrieval of required information easily accessible and usable.
General
- Supporting the HR Manager’s decision making by competently analyzing benefit options and projections and providing recommendations and advice.
- Liaising with the Finance department on reconciliation of benefits accounts and any information which may be required.
- Timely resolution of employee pay or benefits questions and problems by effective interpretation of benefit policies and procedures.
- Presenting pay and benefits information during HR clinics or any other MLW staff forum, the department may be requested to clarify.
- Ensuring expedited delivery of benefits or information by establishing and maintaining working relationships with benefit providers (Insurance companies, Insurance Brokers, Medical Aid providers, and others).
Self-development
- Ensuring that one is kept up to date on developing trends in areas which may have an impact on the sectional activities.
- Ensuring that one is kept abreast of the wider department activities and other parts of the institution.
- Ensuring that one’s personal development needs are well though to help in acquiring new skills, competencies, and knowledge.
Health and Safety.
- Ensuring the attendance of all scheduled and mandatory Health and Safety programs for section team members.
- Ensuring that Health and Safety rules are always followed within the section.
- Participate in health risk management exercises.
- Notify the line manager on all accidents and potential hazards.
Safeguarding
- To be well knowledgeable of the MLW safeguarding policy/provisions and act in accordance with these at all times.
Requirements
QUALIFICATIONS: (i.e., Education, Training, and Experience Requirements).
D(a) Education: First Degree (Social Sciences, Business Administration, Public Administration)
D(b) Experience:
- Minimum of five years’ experience in management of employee benefits programmes
- Management of electronic platform payroll systems (upwards of 200+ staff). Hands on knowledge on use of SAGE 300 desirable.
- Knowledge of key HR related labour laws is mandatory.
- Be a member of Institute of People Management of Malawi (IPMM)
E KEY COMPETENCIES/ATTRIBUTES AND SKILLS (e.g., IT Skills, Personality, Communication, Teamwork, etc.)
- Strong people, analytical (critical thinking) and problem-solving skills.
- Good temperamental and emotional intelligence skills
- Excellent written, and verbal communication, presentation, and interpersonal skills.
- Proactiveness and have the ability to effectively lead and work within a team
- Networking skills
- Open-minded and being flexible to change.
- Demonstrated ability to work with minimal supervision.
F DECISION MAKING: 3-5 decisions required on the job with minimum input or checking by supervisors.
- Sectional budget Management
F(a) Manuals, policies, procedures, or guidelines that govern decision-making:
- Pay and Remuneration Policy.
- Staff Handbook
- Relevant SOPs and policies (including safeguarding).
- Labour laws
G RESPONSIBILITY:
G(a) For people (supervisory): describe the type of supervision exercised, and the number of employees directly reporting and are accountable to this position:
- Supporting the role of the Compensation and Benefits Administrator so that key performance areas are consistently achieved to expected standards,
- Expect to make presentations to relevant stakeholders when required.
G(b) For resources: describe the type, volume, and value of resources/equipment, etc., for which you have direct responsibility.
- Payroll and leave management system (SAGE 300, Employee Self Serving portal).
H WORK COMPLEXITY: The degree of complexity of the job, i.e., how simple, standardized, or complicated the work is:
- Complex: The role requires a high-level focus and multitasking approach while delivering quality work. The nature of the work calls for strong coordination skills and teamwork within the HR team, and interactions with external stakeholders (Researchers, Heads of Departments, staff, and other MLW stakeholders), document writing, record management.
I ACCOUNTABILITY FOR ERRORS: The impact of errors on organizational resources, customers, processes, equipment etc.
- Minimal to coordinator level.
J WORKING CONDITIONS: Inconvenient or disagreeable aspects of the job e.g.
J(a) Uncomfortable Conditions:
- Sensitivities in handling staff at all levels
J(b) Job Hazards:
- Interactions with staff under stress and emotionally high.
K ORGANISATIONAL RELATIONSHIPS/CONTACTS: Local and international contacts, frequency, purpose, method etc.
Remuneration and Benefits
MLW offers an attractive remuneration package which includes a competitive salary package commensurate with the position, a medical aid scheme, insurance cover, pension scheme, gratuity benefits redeemable once every year, among others.
MLW also offers opportunities such as scholarships, upgrading and training opportunities to employees. These are based on excellent job performance and other set criteria.
MLW recognizes its responsibility in safeguarding and protecting communities, research participants and patients. Please note that successful candidates will be requested to undergo a safeguarding check prior to appointment and at regular time points during employment.
Suitably qualified candidates should forward their applications with copies of relevant certificates, and a detailed CV as a single PDF to vacancies@devsite.mlw.mw. Please indicate the position title as the heading of your email. Hand-delivered applications will not be processed.
To arrive no later than the 22 August,2023, only short-listed candidates will be acknowledged.
ONLY SHORT-LISTED CANDIDATES WILL BE ACKNOWLEDGED.
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